1. Digital Product Sales Policy
We sell games in softcopy and gaming software. Since these are digital products, our policies differ from physical goods.
We sell games in softcopy and gaming software. Since these are digital products, our policies differ from physical goods.
• No Refunds on Digital Products: Once a digital game or gaming software is purchased and delivered, refunds are not possible due to the nature of digital goods.
• Exceptions: Refunds may be granted in the following cases:
• The product was not delivered due to a technical issue on our end.
• The downloaded file is corrupted or does not function as described, and our support team cannot resolve the issue.
• Accidental duplicate purchases of the same product (contact us within 12 hours).
• Digital products cannot be returned once they have been downloaded or accessed.
• If you experience issues with your purchase, contact our support team for assistance.
• Orders for digital products cannot be canceled once the purchase is completed and the download link has been provided.
• If an order is placed by mistake and the download link has not been accessed, you may contact us within 3 hour of purchase for cancellation.
• For refund or cancellation requests, please contact our support team at support@globalgamingconsole.com with your order details. Our team will review your request and respond within 12 hours.
• If an order is placed by mistake and the download link has not been accessed, you may contact us within 3 hour of purchase for cancellation.
